We revamped their LEAN TPM Program, first introduced in 1995. The initiative also positioned us as a partner in building a new brand for the program called THE BRIGHTER WAY.

Enhancing upon the previous program, THE BRIGHTER WAY commands direction from end to end—from process standardization until organizational excellence—using the methods of Lean Six Sigma and Design for Six Sigma.

So far, we have finished more than 10 projects, and have created a Banner Program that has become the benchmark across all global offices, including the headquarters in Canada. The maturity of the program has been leveraged, and individuals involved have evolved their talents from practitioners to resident mentors.