Voice of the Customers

“The Lean Six Sigma Green Belt Certification Program we attended was a merry mix of mind-boggling statistics (for those who have never taken any stat course in their lives) and heart-stopping laughter. Any course that deals with math tends to scare people off (math geniuses excluded, for obvious reasons) but the Green Belt class under Jeff Mejia was light, comprehensive and easy to understand! The concepts were complex, which meant Jeff sometimes had to slow down so we can keep up, but there were glorious AHA! moments when brain and concept finally clicked! Those moments were many during the tenure of the class, ensuring the delegates learned at a reasonable pace.

Credit goes to the very able Master Black Belt for making the course interesting. I have yet to see someone spew highly technical stuff while holding nothing more than a whiteboard marker in his hand. To say that Jeff is brilliant is an understatement. Jeff should be the poster boy for Six Sigma. He makes Six Sigma look cool.”

Claudette Llarena

Lean Six Sigma Green Belt Trainee

MANILA, PHILIPPINES

 

“This Lean Six Sigma Essentials training was my first training course. I liked the hands-on nature of the class and good examples used; I'll be keeping the manual for future reference. The instructor was not only knowledgeable and informative, he had the real world experience to understand our needs and the ability to bring solutions to life in an easy-to-understand manner. He was patient and easy going.

Jeff is an awesome instructor--the perfect combination of technical expertise, humor, patience and experience. We covered so much more than I would ever have expected, and so thoroughly! Thank you for having such an excellent and unique instructor--it made the whole experience worth so much more than the cost."

Priyanka Khandelwal

Lean Six Sigma Essentials Trainee

MUMBAI, INDIA

 

“Jeff was a major player in the success of our Quality deployment. Through him, our strategy was further strengthened not only by the quality of training he provided but also their commitment to post-training support. His flexibility and agility to the ever changing needs of our business made it very easy for us to work with him. He is not just our consultant but also our partner. His ownership of our successes and challenges made us feel that we all had a stake in our Quality roadmap.”

Cecilia C. Lopez

Vice President for Quality, Business Process Outsourcing Organization

2011 BPO Company of the Year (International ICT Awards)

MANILA, PHILIPPINES

 

“The Lean Six Sigma course is well-known in the industry. However to gain the knowledge, we need a good trainer like Jeff. The way the presentation was made is coming from his heart. He can respond to the question with practical proof.

Jeff’s presentation on Lean Six Sigma training is awesome. He knows in-depth what everyone should look into to master the course. He ensures everyone in the room participates without forcing it. Well done Jeff. I’m looking forward to be trained at 2nd stage to improve my Lean Six Sigma skill.”

Abdul Rhaman Radzi

Branch Operations, Administration & Statistics Manager

KUALA LUMPUR, MALAYSIA

 

“Jeff is our Lean Sigma Consultant - he started his engagement with us last April 2010. He was our Green and Black Belt Trainer and is currently our mentor in all Lean Sigma Projects. We often refer to him as the Energizer Bunny - I have not met anyone in the industry who never gets tired of talking about numbers and with always such enthusiasm and patience. As a trainer, Jeff can deliver complex statistical terminology and formula in a way that even those who had a not-so-good relationship with Mathematics and Statistics way back in school can get over their qualms with numbers. As a mentor, Jeff can provide recommendation on what statistical tool to use and how to approach an analysis. Having a well rounded experience in the service industry, his manner of teaching Lean Six Sigma is not your typical DMAIC traditional approach.”

Rhea Estrael

Trained Lean Six Sigma Black Belt, former BPO talent and now, is with Telecommunications

MANILA, PHILIPPINES

 

“Jeff’s Lean Six Sigma training approach is very different than other training courses. The tools used were very practical and data analysis was done on actual case data. I will definitely recommend this training to those who want to learn and use LEAN Six Sigma.”

Ajay Patil

Assistant Vice President – IT Service Delivery

MUMBAI, INDIA

 

“Jeff is an awesome trainer-It was certainly an eye-opening journey with much to learn along the way. Great practical knowledge, good practice to illustrate points through examples, a lot of complicated information made as simple as possible and if you are looking for a practical way to improve your performance, you will be pleased to find how effective the training is.”

Hartono Budihardjo

Head of Operations, Life Insurance

JAKARTA, INDONESIA

 

“The course was excellent. There were moments of greatness. I learned a lot, I got to meet new people, I was inspired, I laughed, and there were moments I was almost brought to tears with the exercises. The course made me realize the more you learn, the more you humble yourself that you know so little and there is still a big room to grow. Thank you Jeff!”

Ricardo Hazael Faustino

Operations Lead, BPO

MANILA, PHILIPPINES