QUALITY CONSULTING

This service is typically offered to clients on a retainer approach to provide follow through for initiatives and trainings that had culminated. This service is a staple for organizations which had been deploying Lean Six Sigma as a Continual Improvement Strategy. This may include consulting services for project execution covering:

• Project Mentoring across all ACTIVE Lean Six Sigma projects
• Participation on Tollgate Reviews
• Conduct of Refresher Training Modules for existing Yellow Belts/Green Belts/Black Belts
• Participation on Tollgate Reviews
• Lean Six Sigma Project Ideation Exercises

Or, consulting services may also be rendered to provide assistance for Lean Six Sigma Program Governance:

• Participation on Strategic Planning for Lean Six Sigma Program Governance
• Guidance on Project Mentoring and Handholding for Facilitators
• Guidance on Creation of Support Processes for Lean Six Sigma (Financial Validation, Selection of Delegates, Project Identification, Internal Recertification, Rewards and Recognition, Program Escalations)
• Balanced Scorecard Creation, Deployment & Reporting
• Creation of Trackers and Checklists

Or, consulting services may be offered to support other General Quality Initiatives such as:

• Metrics Build and Performance Management System
• Process Gap Analysis and Waste Identification Schemes for Cost Controls
• Pre and Post Diagnosis for Operations Excellence Preparedness beginning from Current System Appraisal until Standardization of Identified Solutions
• Calculation and Assessment of Monetary and Intangible Benefits of Improvement Projects
• Risk Assessment Exercise
• Customer Requirements Gathering through Survey Set-up/Analysis, Focus Group Discussion and Customer Complaint Analysis